Understands and defines project concept, objectives and approach
Takes assigned project from original concept to final implementation
Creates and maintains project schedules by developing project plans, estimating time requirements, establishing deadlines, monitoring milestone completion, providing timely reporting of issues that impact project progress and resolving conflicts
Meets with project team regularly to review progress of their work, project deliverables and deadlines
Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit
Responsible for ensuring that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions
Manages specific application quality assurance including the tracking of bug reports and change requests and ensuring their timely resolution
Assists business in developing product or services to support the business goals, identify opportunities to improve product, service and business processes
Analyzes the business unit’s activities and compares against the service standards and best practices
